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Existing Customer? Need service, repair or claim
Call 24|7 Helpline

Half Price Home Emergency Cover

Our Home Emergency Cover gives you fast, reliable support when unexpected problems arise.

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  • Option to fix for 2 years
    Option to fix for 2 years
    This quote does not include a 2-year fixed price. Upgrade to fix your price for 2 years. Only eligible for your first 90 days of cover.
  • Boiler Breakdown
    Boiler Breakdown
    A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
  • Annual Boiler Service
    Annual Boiler Service
    A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
  • Central Heating System
    Central Heating System
    Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
  • Plumbing
    Plumbing
    Repairs or assistance to Hot and cold-water pipes in your home between, but not including the main internal stop-tap, internal taps and flexible pipework to your appliances.
  • Home Electrics
    Home Electrics
    Repairs or assistance following an emergency or breakdown in your home, relating to your permanent 240-volt electrical supply system and wiring.
  • Home Security
    Home Security
    Repairs or assistance if your home is unsafe or not secure following damage to or failure of an external lock, door or window.
  • Pest Control
    Pest Control
    Removal of a pest infestation in your home, including - Wasps’ or hornets’ nests. - Mice or rat infestation.
  • Drainage
    Drainage
    Repairs or assistance Internal/external waste pipes and drains, of clay pot, plastic, PVC or concrete, in your home for which you are legally responsible, not including flexible pipework from your appliances
  • Insurance Product Information Document
50% OFF

My Home Essentials

FREE boiler service
£7.99/month
£ 3.99 /month
Plumbing, Electricity and more
What’s not included
Option to fix for 2 years

Boiler Breakdown

Annual Boiler Service

Central Heating System

60% OFF

My Boiler

FREE boiler service
£17.25/month
£ 6.90 /month
Annual Boiler Service Included
What’s not included
Central Heating System

Plumbing

Home Electrics

Home Security

Pest Control

Drainage

50% OFF

My Heating

FREE boiler service
£21.99/month
£ 10.99 /month
Your Heating System Covered
What’s not included
Plumbing

Home Electrics

Home Security

Pest Control

Drainage

50% OFF

My Home Essentials

FREE boiler service
£7.99/month
£ 3.99 /month
Plumbing, Electricity and more
  • Option to fix for 2 years
  • Boiler Breakdown
  • Annual Boiler Service
  • Central Heating System
  • Plumbing
    Plumbing
    Repairs or assistance to Hot and cold-water pipes in your home between, but not including the main internal stop-tap, internal taps and flexible pipework to your appliances.
  • Home Electrics
    Home Electrics
    Repairs or assistance following an emergency or breakdown in your home, relating to your permanent 240-volt electrical supply system and wiring.
  • Home Security
    Home Security
    Repairs or assistance if your home is unsafe or not secure following damage to or failure of an external lock, door or window.
  • Pest Control
    Pest Control
    Removal of a pest infestation in your home, including - Wasps’ or hornets’ nests. - Mice or rat infestation.
  • Drainage
    Drainage
    Repairs or assistance Internal/external waste pipes and drains, of clay pot, plastic, PVC or concrete, in your home for which you are legally responsible, not including flexible pipework from your appliances
What’s not included
Option to fix for 2 years

Boiler Breakdown

Annual Boiler Service

Central Heating System

60% OFF

My Boiler

FREE boiler service
£17.25/month
£ 6.90 /month
Annual Boiler Service Included
  • Option to fix for 2 years
    Option to fix for 2 years
    This quote does not include a 2-year fixed price. Upgrade to fix your price for 2 years. Only eligible for your first 90 days of cover.
  • Boiler Breakdown
    Boiler Breakdown
    A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
  • Annual Boiler Service
    Annual Boiler Service
    A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
  • Central Heating System
  • Plumbing
  • Home Electrics
  • Home Security
  • Pest Control
  • Drainage
What’s not included
Central Heating System

Plumbing

Home Electrics

Home Security

Pest Control

Drainage

50% OFF

My Heating

FREE boiler service
£21.99/month
£ 10.99 /month
Your Heating System Covered
  • Option to fix for 2 years
    Option to fix for 2 years
    This quote does not include a 2-year fixed price. Upgrade to fix your price for 2 years. Only eligible for your first 90 days of cover.
  • Boiler Breakdown
    Boiler Breakdown
    A persistent fault with the facilities in your home (for example, heating, hot water, ) which has affected their normal operation.
  • Annual Boiler Service
    Annual Boiler Service
    A yearly visit to check your boiler and central heating are safe and in good working order. If the price of a boiler service is shown as FREE when compared to the equivalent cover without service. The boiler service included is FREE in the first year only, upon renewal the boiler service is chargeable.
  • Central Heating System
    Central Heating System
    Repairs or assistance to components that are outside of a boiler but within a central heating system in your home.
  • Plumbing
  • Home Electrics
  • Home Security
  • Pest Control
  • Drainage
What’s not included
Plumbing

Home Electrics

Home Security

Pest Control

Drainage

Half Price for 12 months — Don’t Miss Out on This Offer!

Call Us Now

How do we compare?

Price Comparison

  • Rating
  • Price
  • Excess
  • Half Price - All Year
  • Unlimited Callouts
  • Annual Service
  • Boiler Breakdown
  • Plumbing
  • Drainage
  • Home Electrics
  • Home Security
  • Pest Control
  • 24 Hr Helpline
  • Employed Engineers
  • 4.6 99,000+ Reviews
  • £18.49 Best Price
  • £45
  • 4.6
  • £23.21
  • £60
  • 4.6
  • £32.49
  • £60
  • 4.4
  • £26.55
  • £60

Price Comparison

  • Rating
  • Price
  • Excess
  • Half Price - All Year
  • Unlimited Callouts
  • Annual Service
  • Boiler Breakdown
  • Plumbing
  • Drainage
  • Home Electrics
  • Home Security
  • Pest Control
  • 24 Hr Helpline
  • Employed Engineers
    • 4.6 99,000+ Reviews
    • £18.49 Best Price
    • £45
    • 4.6
    • £23.21
    • £60
    • 4.6
    • £32.49
    • £60
    • 4.4
    • £26.55
    • £60

Information in this table is based on a price comparison of 24|7 Home Rescue, Hometree, HomeServe and British Gas. Compared on 09/06/2026.

Switch to 24|7 Home Rescue for reliable and affordable boiler cover.

With Boiler Cover from 24|7 Home Rescue you won’t have to worry, we’ll take care of your boiler and central heating system. All our policies include…

24-Hour Availability

Our claims helpline is always open. If you need us, just call us anytime.

Unlimited Call Outs

Unlimited new claims as many times as you need.

Our engineers

We employ engineers to give you an exceptional level of service.

Price Guarantee

Some policies offer a 2-Year Price Fix, meaning no increase after year one.

Nationwide Coverage

Our nationwide engineers hold the right qualifications to complete repairs.

Replacement Guarantee

If we can’t repair your boiler, we’ll replace it-subject to T&C

24|7 Home Rescue App!

Control your account with our app. Request repairs, book your boiler service and more.

£0 Excess options

Variable excess options available-choose what suits your needs.

Your annual boiler service included!

An annual service for your gas boiler is frequently ignored, yet it plays a crucial role in enhancing the reliability of your heating system and reducing the likelihood of future repairs. This inspection not only identifies and addresses potential issues promptly but also validates your warranty, ensuring that your home heating operates efficiently and effectively.

Typically, the cost of a boiler service is around £100. However, with our My Boiler, My Heating , My Home and My Home Plus policy, this essential service is included at no additional charge in your first year!

Our Engineer Coverage for mainland UK

We take pride in employing engineers. This commitment to quality is reflected in how we proceed with your claim. Our claims accept rate for boiler breakdown is 99%. Our engineers are strategically located so you can rest assured that a qualified professional will be nearby should you need us.

Switch to 24|7 Home Rescue for reliable and affordable boiler cover.

We’ll beat your renewal quote, or we’ll give you £100 cash!

*for more information see our  Terms And Conditions
Contact Us

24|7 App - the smart way to get in touch

With the 24|7 App you can easily contact us or log a claim and get help when you need it. Once logged in you can book your boiler service, request help, view your documents and more.

Download from the app store!

Log a claim

Quickly log a claim and request help.

Book boiler service

Easily book a date for an engineer visit convenient to you.

View your documents

All your important documents in one place, here when you need them.

Contact Us

Multiple contact options available: phone, chat, and email

View latest offers

Latest offers can be found in your MyAccount Rewards & Offers section.

Upgrade your policy

Need more cover? Quickly upgrade to the level of cover you need.

The 24|7 team is always happy to help! Our customers have said...

Get in touch with us - your way

If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.

You can call us, email us, contact us via the App, leave us a message or chat to us online.

Comprehensive cover

Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.

Help 24/7, always

Our team are on hand whenever you need them. The Claims helpline is available 24/7 to assist with fault related queries or log a claim. We can dispatch an engineer nationwide. That’s why over 100,000 customers have rated us “excellent” on Trustpilot.

Get in touch with us - your way

If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.

You can call us, email us, contact us via the App, leave us a message or chat to us online.

Comprehensive cover

Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.

Help 24/7, always

Our nationwide engineers are on hand whenever you need them. From claim to call out our Help & Claims Line is available 24/7. That’s why over 100,000 customers have rated us “excellent” on Trustpilot.

Home Emergency Cover Explained

Does home emergency cover include boiler cover?

Home emergency cover and boiler cover are two different types of policy. My Home Essentials covers plumbing, drainage, home electrics, home security, and pest infestation; boiler and central heating cover are not included. If you are looking for home emergency and boiler cover under one policy, My Home Plus combines both.

Are the My Home, My Home Plus or My Home Essentials products the same as home insurance?

No. “My Home” and “My Home Plus” products provide cover for boiler, central heating and other (for example plumbing and electrics) emergencies and breakdowns. “My Home Essentials” provides cover for plumbing, electrics, drainage, home security and pest infestation problems.

These products do not provide cover for damage caused by events normally included in Home Insurance policies like Fire, Theft, Storm, Flooding, Subsidence, Escape of Water. If you need Home Insurance for your buildings, contents and personal possessions, please contact another provider.

How do home emergency cover claims work?

When an emergency or breakdown occurs, notify your provider as soon as possible — most policies require contact within 24 hours. Your provider will attempt to resolve the issue remotely; if not, an engineer will be arranged to visit your property and carry out the repair. With 24|7 Home Rescue, you can report a claim anytime via the claims helpline, My App, or My Account online.*

*Subject to terms and conditions.

What happens if my home emergency cannot be resolved on the first visit?

Our engineer will aim to resolve the fault on the first visit; however, if the repair is complex or requires replacement parts, additional visits may be needed.

How does the refer a friend or cashback promotional offer work?

Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you’ll receive a cashback payment. Once your friend completes their registration and the policy becomes active, we’ll process your cashback reward.*

For our Cash back promotion see the terms and conditions below.

*Terms and conditions apply.

What is VP Collections?

VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects payments from customers. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.

If you have any further questions, please don’t hesitate to contact us.

How can I access extra help and support as a vulnerable customer?

If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we’re here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we’ll provide the extra assistance you need.

The 24|7 Home Rescue in the Community

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